Strong rebound for FirstRand – Moneyweb

FirstRand has prolonged the fee aid supplied to a lot of its prospects in “certain industries” and people who are self-employed as the consequences of the Covid-19 pandemic and lockdowns proceed to hamper their potential to service their money owed.

This is throughout the group’s “retail, commercial and corporate segments” and has been performed on what the financial institution phrases a “cautious basis”.


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In its retail portfolio (FNB and Wesbank), it has granted aid for R75.8 billion in loans for over 212 000 prospects. This includes 16% of its complete retail credit score portfolio.

The bulk of the financial institution’s aid preparations terminated by the tip of September 2020, however these loans stay “classified as in relief” till they settle the complete aid quantities.

For retail purchasers, the financial institution ringfenced aid as separate loans which enabled prospects to proceed paying instalments on their major debt agreements.

Extended aid

Since September, nevertheless, R9.9 billion in retail loans has been granted prolonged aid. This equates to 13% of the ‘existing’ aid portfolio (or 4% of retail loans in aid).

The company aid portfolio affords some clues as to the industries the place purchasers, and workers who’re purchasers, stay underneath stress.

The group says sure sectors are nonetheless severely impacted by the Covid-19 lockdown, citing personal healthcare, actual property, and lodges and leisure.

Relief for company purchasers totals R31.4 billion, or “9% of total advances, of which R8.8 billion related to reapplications”.

“The current relief amount includes several well-rated clients who continue to approach the bank proactively in the management of their liquidity facilities.”

FirstRand says as at December 31, “of the R198.5 billion balances under relief, only 6% were in stage 3. This reflects an appropriate underwriting approach to relief and the better than expected rebound over the past six months.”

FNB CEO Jacques Celliers says the unique aid for three weeks was prolonged for three months and “many customers got out of that quite okay”.

Read: You don’t qualify for financial institution help? Good, you’ve dodged a bullet

By utilizing its entry to dwell knowledge, notably by monitoring and following transactional behaviour, the financial institution was in a position to goal particular help and extra assist for particular prospects. Celliers affords an instance of two espresso retailers at Bank City – one closed and one managed to maintain its doorways open final year. He says a blanket method to offer help to “all coffee shops” wouldn’t have been helpful.

“Certainly, there are still some sectors that are not quite there yet,” says Celliers. Tourism and leisure are the plain examples.


For the six months to end-December, the group reported a powerful rebound from the influence of the onerous lockdown that hit outcomes for the year to June 2020. While comparatives (year-on-year) are decrease, the outcomes have to be checked out in six-month segments to see the rebound.

Normalised earnings per share have been 250c within the six months to December 2019, 58c for the six months to June 2020, and 197c for the latest six months. Year-on-year, this represents a 21% decline, however earnings greater than doubled from the June low. Return on fairness is 15.6%, far decrease than the group’s degree over the lengthy-time period in extra of 20%.

Read: Remuneration is the focus of FirstRand AGM (Dec 2020)

Celliers says: “If you asked me a year ago heading into a global pandemic, what would I bank? I’d have taken a 20% drop in earnings, a growing customer base, and multiple local as well as global awards. Our customers are intact, our systems are okay” – and the group’s steadiness sheet is powerful.

The financial institution has declared an interim dividend of 110c (down 24.7%).

Alan Pullinger, CEO of FirstRand, says: “Over the past six months, FirstRand accreted capital and strengthened its balance sheet, enabling the group to declare an interim dividend.”



On a rolling six-month foundation, the group says “all trends [are] improving”.

Source: FirstRand

Pullinger says: “Since June 2020, earnings have recovered faster than expected driven by a better than anticipated rebound in the economy, which has supported transactional volumes, growth in deposit balances and an improved credit experience.… The level and speed of improvement in the group’s performance is testament to the quality of FirstRand’s portfolio and the strength of its customer franchises.”

The group’s credit score loss ratio as at December 31 was 1.46%, from 0.95% a year prior (however decrease than the two.87% in June 2020).

Exclude the UK operations (Aldemore), and the credit score loss ratio is 1.64%.

Credit loss ratio Dec 2019 June 2020 Dec 2020
Residential mortgages 0.22 0.64 0.47
Wesbank (Vehicle & Asset Finance) 1.49 2.64 2.04
FNB Card 4.25 6.85 5.14
Personal loans 8.29 12.06 9.36
– FNB 8.29 11.44 8.39
– Covid-19 aid N/A 32.99 21.13
Total retail 1.95 3.09 2.70
Commercial 0.97 2.39 1.46
Corporate 0.07 0.95 0.48
Rest of Africa 1.29 2.49 2.32
UK operations 0.53 1.23 0.83
Total group 0.95 1.91 1.46

In each the industrial and company segments, the financial institution notes that non-performing loans (NPLs) as a share of advances elevated to 2.44% from 2.18% in December 2019 (June 2020: 2.28%), reflecting:

  • Specific excessive-worth counters in industrial property and asset-based mostly finance migrating to NPLs;
  • Higher ranges of operational NPLs within the small- and medium-sized enterprises (SME) phase, reflecting the influence of lockdown restrictions and the weak surroundings, along with the migration of purchasers who didn’t obtain aid;
  • Migration of a restricted variety of loans to personal fairness investee corporations into NPLs because of stress occasions of their specific industries; offset by
  • A decline in funding and company financial institution NPLs because of restructure, partial settlement and write-off of company counters.

Customer numbers have resumed progress, with FNB’s retail base up 2% and its industrial purchasers up 9%.

Its complete base is 10.34 million, together with 1.82 million prospects in the remainder of Africa operations.


Over and above this, FNB has 2.83 million eWallet prospects who’ve acquired funds and whose eWallets have been accessed at the very least twice within the final six months of final year. In the interval, the worth of money despatched to eWallets declined by 5%, with the worth of withdrawals at R17 billion.

eWallet transactions now account for practically a 3rd (31%) of the financial institution’s ATM transactions.

But eWallet is dealing with growing competitors within the fee, pockets and entry-degree account house.

Celliers says that whereas it’s an “exciting space”, if you happen to can’t get the wallets funded (get money into accounts), you “can’t get them to scale”.

He says that’s usually the place rivals wrestle. He provides that the ecosystem “will mature in the next two to three years, and we may yet see interoperability of wallets”. He expects regulatory frameworks to normalise – the hole will slender between necessities for wallets and for accounts.

Digital push pays off

The deliberate and sustained push to get prospects to make use of its digital channels noticed it finish the calendar year with over six million digitally lively prospects. These prospects are performing 130 million logins throughout the financial institution’s app, on-line and USSD platforms. The financial institution’s app has 3.9 million lively customers and logins are up 41% year-on-year.

FirstRand says the “group’s operating environment remains challenging, particularly given the risk of a third wave heading into winter and the projected timing of vaccinating the desired 67% of the population”.

It provides: “The economic system continues to open up and whereas the group expects origination ranges to stay muted, transactional volumes are anticipated to pattern again in direction of pre-pandemic ranges by the fourth quarter of the monetary year.

“The benefits of this improving trend are likely to be dampened by the lag effect of rising arrears and non-performing loans.”

Read: Demand for Covid-19 Loan Guarantee Scheme ‘stays beneath expectations”

Listen: FirstRand CEO Alan Pullinger discusses FirstRand’s interim outcomes to finish December 2020

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