The Department of Justice and Constitutional Development stated that little one maintenance payments could be delayed for an indefinite interval because of the system it makes use of to facilitate payments being inaccessible. MojaPay, the fee administrative system in question, is without doubt one of the IT techniques that was affected by the ransomware attack final week.
MOJAPAY AFFECTED BY RANSOMWARE ATTACK
The division said it isn’t but in a position to decide the precise date when the required techniques will probably be up and working once more. However, it stated all little one maintenance money could be saved safe for fee to the rightful beneficiaries when MojaPay turns into accessible.
“The current system challenges do not affect the receipt of child maintenance money from the maintenance paying parent or employers who deduct these from the paying parent’s salary,” stated the division. The scheduled month-to-month little one maintenance deductions is predicted to go forward as scheduled.
DEPARTMENT IT EXPERTS WORKING ON RESTORING SYSTEMS
The division stated IT consultants from inside its structure, business companions and different organs of the federal government are working collectively to “urgently restore” the techniques affected by the ransomware attack, together with MojaPay.
“The MojaPay system will be given the utmost priority to ensure that any inconvenience to maintenance beneficiaries is minimised,” stated the division in an announcement.
Thus far, an alternate e mail system has been arrange by the IT consultants to reportedly allow higher coordination of the division’s disaster response plan and the departmental web site is functioning once more, enabling it t publish updates for the general public.
Bereaved households are being given entry to funds within the financial institution accounts of deceased family members in distinctive circumstances, based on the division. As an interim measure, the Master’s Offices are utilizing a guide course of to permit this type of entry to pay for burial prices.
“The department would once again like to extend its profound apologies to all users of justice services who have been negatively affected by the current system challenges. More updates on progress in restoring the IT system will be provided as soon as they’re available,” stated the division.